Contact PAL Customer Care

Customer Care

Please feel free to contact us for any feedback or concern regarding your travel experience with Philippine Airlines.

Tel No : (632) 777-5932 
Fax Number : (632) 777-5928 

For USA and Canada:
1-800-I-FLY-PAL or 1-800-4-359-725 (24 hours)

Our Mailing Address:
Philippine Airlines, Inc.
Manager - Customer Relations
PO Box 1344
Makati City, Philippines

US DOT's Aviation Consumer Protection Division (ACPD)
Mailing address:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590
http://www.dot.gov/airconsumer



For more information on list of countries that require airlines to treat the passenger cabin with insecticides or aerosol insecticide spray prior to a flight please log on to :
http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.